FAQs

If you’ve got a question about Whole Earth, here’s your place to find the answer. If you think there’s something missing, though, please don’t hesitate to ask us about it using our contact form.

Product

  • How do you make your peanut butter?

    Our Whole Earth peanut butter is made very simply – there is very little processing involved. Our high-quality peanuts are carefully shelled,
    taking care to leave behind the peanut skins which lock in the natural nut goodness. The peanuts are then gently roasted and crushed together
    to form a paste. We sprinkle in a little sea salt and the peanut butter is slowly poured into a glass jar and lovingly sealed with a lid. We also add sustainable palm oil to some of our products to ensure they don’t become too dry or oily – perfect!


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  • Where are your peanuts sourced from?

    The peanuts in our Whole Earth Peanut Butter are sourced from the Far East and South America.


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  • Are your peanut butters gluten free?

    Yes, all our Whole Earth peanut butters and 3 Nut Butter are gluten free – nor do they contain any other products with gluten.


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Ingredients

  • Are your peanut butters suitable for vegetarians and vegans?

    Yes, all our Whole Earth peanut butters and 3 Nut Butter can be enjoyed by vegetarians and vegans.


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  • Are your products free from genetically modified ingredients?

    Yes – the entire Whole Earth product range is GM free.

    All organic food is GM free. Genetic modification of any ingredient is totally prohibited under
    organic regulations and strict controls on the ingredient supply ensure that they do not turn up in organic food.


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  • Are your products free from trans fats / hydrogenated oil?

    We are pleased to confirm that Whole Earth does not use trans fats (also referred to as HVOs, or hydrogenated and partially hydrogenated vegetable oils) in our foods.


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  • Does Whole Earth Peanut Butter contain xylitol?

    We do not use xylitol in any of our nut butters.


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  • How does Whole Earth cater for allergy sufferers?

    Our consumer’s health and wellbeing is always our main focus. If you are an allergy sufferer please check the ingredients list and allergy advice on pack. We try to minimise the number of allergens in our products, but from time to time recipes may change so please do check packaging for up to date information.


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Palm oil

  • Do you use sustainable palm oil?

    Yes, we use sustainable palm oil in a number of our products to make them super-spreadable and help prevent the oils from separating. For more information on our position on palm oil, visit here.


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  • Which of your products contain sustainable palm oil?

    Currently all our nut butters apart from our 100% Peanut Butters have sustainable palm oil, to help keep them spreadable and help prevent the oils separating. For more details, please visit our palm oil page.


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Packaging

  • Are your jars recyclable?

    Yes, our glass jars are 100% recyclable. Our metal lids are recyclable in many regions – please check with your local authority to see whether they are able to recycle steel-based metal lids in your area. We are working to get rid of the plastic tamper seal around the neck of the jar – and are delighted to say it will be gone by 2020!


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  • Does any of your packaging contain BPA (Bisphenol A)?

    The lids on our peanut butters and the drinks cans are BPA NI, which means BPA is not intentionally added. Our baked bean cans currently do contain BPA to prevent the erosion of the metal and subsequent contamination of the products but we are working to change this.  If you have any questions, please do get in touch.


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Storage

  • Should I keep my peanut butter in the fridge?

    Our lovely peanut butter should be stored in a cool dry place, even once opened – but not in the fridge because it will go hard and make it tricky to spread. It can be used until the best before date on the base of the jar.


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Where to buy

  • Where can I buy Whole Earth products?

    You can find our lovely products in most major supermarkets and independent healthfood stores.

    To find your nearest store currently stocking the product you may be interested in, you can contact
    their Head Office on the numbers below:

    Tesco – 0800 505555

    Asda – 0800 9520101

    Sainsburys – 0800 636 262

    Waitrose – 0800 188 884

    Co-op – 0800 0686727

    Morrisons – 0845 611 6111

    Holland and Barrett – 0844 3728926 option 2

    To find an independent health food shop in your area please call Tree of Life on 01782 567100 option 5 and they will be able to advise you.
    You can buy products from our online shop, or alternatively at www.ocado.com.


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  • Order quantities…

    In order for us to supply direct accounts, due to the way our business model operates, we cannot supply volumes less than 22 pallets (full container).

    If your requirement is for a smaller volume, you can contact one of our UK wholesalers, who will be happy to assist with smaller orders.

    Tree of Life – http://www.treeoflifeuk.com/

    CLF Distribution – http://www.clfdistribution.com/

    Community foods – http://www.communityfoods.co.uk/

    Essential Trading – http://www.essential-trading.co.uk/home.html

    Queenswood Wholefoods – http://www.queenswoodfoods.co.uk/organic.html

    Suma Coop – http://www.suma.coop/


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Samples and donations

  • Do you donate to charity or provide samples?

    We get lots of requests for help with fundraising, sponsorship and samples. Sadly, because of the quantity of requests, we’re not able to help everyone. However, we do proudly offer support our local food banks around the country with our products.


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Drizzler

  • How is Drizzler different from regular Smooth Whole Earth Peanut Butter?

    Drizzler is made with 100% nuts using a special process to make it super smooth and a little runnier. Perfect for drizzling!


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  • What’s the difference between Original Roast and Golden Roasted Drizzler?

    Our Original Roast is made with nuts roasted to our original recipe that we know people love. The nuts in Golden Roasted are cooked for longer to give the peanut butter a richer, naturally sweeter flavour.


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  • Where should I store Drizzler?

    Drizzler should be kept in the cupboard after opening. If kept in the fridge it might become difficult to squeeze!


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  • Is Drizzler packaging made from recycled materials?

    Yes, the clear plastic bottle itself is made from 100% recycled PET.
    We’re investigating whether it’s possible to make the cap and seal from recycled materials, too.


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  • Can I recycle the packaging?

    Absolutely! It’s easy to recycle Drizzler at home. You can leave the cap on or remove it.


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  • Why is there a layer of oil on top of my Drizzler?

    Drizzler is made from 100% nuts which naturally separate after they’re processed. Just give the bottle a good shake before use to mix the oil back into the peanut butter. Don’t pour the oil away! Doing so will make the peanut butter too thick to squeeze out.


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  • Can I heat up my Chocolate Drizzler in the microwave?

    No, we do not advise heating up in the microwave.


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Can’t find an answer?
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